Privacy notice
How personal information submitted through this website is collected and used, in line with South Africa's Protection of Personal Information Act (POPIA).
What is collected
The contact form on this site collects your name, email address, phone number (optional), and message. No other personal information is collected automatically by this website.
How it's used
Information submitted through the contact form is used solely to respond to your enquiry and, where you go ahead, to arrange and administer therapy sessions (including billing and medical aid claims where applicable). It is not sold, shared, or used for marketing.
Where it's stored
Contact form submissions are stored securely and emailed to the practice. Client and billing records are kept in a separate, password-protected system used only by the practice for administrative purposes.
Session content
This privacy notice covers information submitted through this website only. Clinical/session information is handled separately, under the confidentiality and record-keeping standards set by the HPCSA — see the FAQ for more on confidentiality.
Your rights
Under POPIA, you may request access to, correction of, or deletion of personal information held about you. To do so, contact mandy@joburgnorthpsychology.co.za.
[NEEDS MANDY REVIEW — this is a general-purpose starting notice. Please confirm the record-keeping practicalities above (where forms are actually stored, retention period) and update once the backend is live.]