Frequently asked questions
Do you bill medical aid directly?
Claims can be submitted directly using practice number PR 086 001 0446807, subject to your scheme's mental health benefits. See the fees page for more detail.
Where are sessions held?
In person at 41 Durham St, Fairmount, Johannesburg, 2192. See the contact page for a map and directions.
Do you see adolescents as well as adults?
Yes — individual therapy is available for adolescents from age 12, as well as adults.
How do I book a first session?
Call 063 394 7954 or email mandy@joburgnorthpsychology.co.za to arrange a time. There is currently no online booking system.
What is your cancellation policy?
[NEEDS MANDY REVIEW — add the practice's actual cancellation/no-show policy here.]
Is what I say confidential?
Sessions are confidential in line with the professional and ethical standards set by the HPCSA, with the standard legal exceptions that apply to all registered psychologists (such as risk of serious harm). See the privacy notice for how personal information submitted through this website is handled.